Our products are shipped directly from our US warehouses. This way, we keep shipping time convenient for you.
I created an account but forgot my password. How can I get my password back or reset?
You can easily reset your password by clicking here. If you have any trouble, please send us an email.
Is your website www.duhome.com secure?
This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information, including your credit card information and sign-in password, is stored in an encrypted format at all times.This website, and more importantly, all user information, is further protected by a multilayer firewall-based security system.
How can I be removed from the email list?
Please click the unsubscribe link located at the bottom of our emails, or send us an email with the email with the email address you want to be removed, with“unsubscribe”as the subject.
Where can I find assembly instructions?
We will add a copy of assembly instructions in every product package that requires assembly. You can also contact our customer service via email to get one.